PREMIUM SPC CLICK FLOORING
What This Guarantee Covers
Residential Installation
25-year guarantee for all Premium SPC Click products
Commercial Installation
25-year guarantee for all Premium SPC Click products
Manufacturing Defects
Complete protection against manufacturing defects and wear-out
Lattia guarantees that Lattia Premium SPC (Stone Polymer Composite) Click flooring will remain free from manufacturing defects and wear-out caused by normal residential or commercial use for the duration of the guarantee period.
Residential Installations are covered for 25 years for all Premium SPC Click products.
Commercial Installations are covered for 25 years for all Premium SPC Click products.
'Wear-out' refers to the complete removal of the decorative pattern and colour due to the breakdown of the protective wear layer. If your flooring meets the requirements of this guarantee and wear-out occurs within the applicable guarantee period, Lattia will repair or replace the affected area with the same or similar product.
Premium SPC Click Features Covered
Enhanced Stone Polymer Composite Core
Superior durability and stability with premium SPC construction
Advanced Click Installation System
Floating installation with no adhesive required
100% Waterproof Construction
Complete moisture protection for any environment
Integrated Premium Underlay
Built-in comfort and sound reduction technology
Heavy-Duty Commercial Performance
Engineered for high-traffic applications and demanding environments
Extended Wear Layer Protection
Enhanced surface durability for long-term performance
Conditions for Guarantee Coverage
Proper Installation
- Flooring must be installed by a competent professional
- Installation must comply with BS 8203 (Code of Practice for the installation of resilient flooring)
- Appropriate subfloor preparation methods should be used
- The installation must strictly follow the relevant Lattia Premium SPC Click Installation Guide
Correct Maintenance
- The floor must be cleaned and maintained in accordance with the Lattia Aftercare Guide
- Use only pH-neutral, vinyl-safe cleaners
- Apply protective felt pads, castor cups, and use non-rubber-backed entrance mats
Environmental Suitability
- Flooring must be installed indoors in a climate-controlled environment
- Temperature between 18°C-27°C and humidity between 35%-65% RH
- Do not install under permanently fixed furniture or in unheated, external, or semi-external areas
What's Not Covered
This guarantee does not cover:
- Improper installation, including poor subfloor prep or unsupported underfloor heating use
- Damage from moisture, fluid pressure, or rising damp
- Spills, stains, corrosive chemicals (e.g. bleach, battery acid)
- Impact or misuse, including burns or dragging heavy objects
- Dulling of gloss from wear, scratches, scuffs, or pet damage
- Fading or warping from direct sunlight or heat sources
- Improper cleaning products, abrasive tools, waxes, or polish
- External, semi-external, or unheated installations
- Use of rubber or latex-backed mats, which may cause discolouration
Guarantee Summary
| Installation Type | Product Type | Collections | Guarantee Period |
|---|---|---|---|
| Residential Premium SPC Click | Stone Polymer Composite | Nova Click, Lumi Click & Robusto Click | 25 years |
| Commercial Premium SPC Click | Stone Polymer Composite | Nova Click, Lumi Click & Robusto Click | 25 years |
Making a Claim
If you need to make a claim under this guarantee:
- Contact your supplier first
- If the issue meets the conditions outlined above, and your flooring was installed and maintained according to Lattia Premium SPC Click standards, Lattia will coordinate repair or replacement of the affected product with your retailer
How to Maintain Your Guarantee
To keep your coverage:
- Ensure installation follows the Lattia Premium SPC Click Installation Guide provided with the product
- Maintain the floor using the Lattia Aftercare Guide
- Keep a copy of your original invoice and installation date
- Retain at least three spare planks from the original batch for testing in the event of a claim
Key Requirements for Valid Guarantee
Legal Notice
This guarantee applies exclusively to Lattia Premium SPC Click flooring purchased through authorised UK retailers and installed within the United Kingdom. It does not affect your statutory consumer rights.
For installation guides, aftercare instructions, and technical support for Lattia Premium SPC Click flooring, visit our website or contact your Lattia flooring specialist.